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Yes, you will get a refund if you cancel a prepaid TMH4C order, provided the cancellation is successful before the item is shipped. The refund is processed according to your payment method, and it may take up to 7–10 business days to reflect in your account. If the order has already been shipped, TMH4C may not allow cancellation, and you will need to receive the product and initiate a return for a refund. However, such cancellations will be acceptable subject to the product being damaged on arrival.
For such claims, the purchaser must send photographs of the opened package and the damaged area of the product clearly visible. TMH4C will within 3 working days confirm and the product may be couriered back to TMH4C.
TMH4C reserves the right to determine the nature of the damage and whether refund can be made against the said product.
Note: Refunds cannot be processed to third-party accounts. The name on your account should match with the name of the bank account holder.
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General terms & Conditions for interacting with this site addressing Parents and /or guardians::
Declaration: As the parent/legal guardian of the aforementioned child, by tendering this completed form implies that I have read the rules, terms
and conditions of the children’s Club “Dragon’s Claw” that functions as a component of TheMadhatter4children services. I understand that I alone
am responsible for the child’s wellbeing in terms: